How It Works

We’ve made the repair process simple and convenient. Follow these easy steps to get your device fixed quickly and hassle-free.

Book Your Repair Online

Select your device and the repair service you need.
Place your order and complete the payment securely online.

Send Us Your Device

Choose the option that suits you best:

Door Collection Service
Just Pack your device securely — we’ll handle the rest.
- No need to print labels or write details.
- The postman will collect it from your home or workplace on your chosen date and bring a pre-printed label.
Post It Yourself
Send your device using any courier or postal service you prefer to:
Fixmybrokenscreen
23 Whitechapel Road,
London, E1 1DU.
Drop Off In-Store
Bring your device directly to our store:
23 Whitechapel Road, London, E1 1DU.

We Repair and Return Your Device

Once we receive your device, our technicians will repair it promptly.
We’ll send your device back to you in perfect working condition.
You’ll receive updates and tracking information throughout the process.

Need More Information?

Visit our FAQsfor detailed answers on:

Door Collection Service – The Easiest Way to Send Us Your Device

We make getting your device repaired as simple as possible. With our Door Collection Service, you don’t need to visit the post office, print labels, or worry about shipping details. We handle it all for you!

How It Works:

Select Door Collection
During checkout, choose the Door Collection Service option.
Pick Your Collection Date
Choose a date that works best for you. We’ll come to your home or workplace.
Pack Your Device
Securely pack your device in a small box or padded envelope. No need to print a label or write down any details.
We Collect and Label
Our postman will arrive on the chosen day, bring a label with your order details, and collect your device.
Track and Relax
Your device is on its way! You’ll receive tracking information and updates throughout the repair process.

Why Choose Door Collection?

🚫 No Printing Required– We provide the label – you just pack the device.
🏠 Convenient Pickup– From your home or workplace, on a day that suits you.
✅ Hassle-Free– Skip the post office and let us handle everything.
📦 Fully Trackable– Stay updated with tracking details from start to finish.

Ready to Make Life Easier?

Simply select Door Collection at checkout and let us handle the rest!

Book Online Service in Three Simple Steps:

Our expert technicians will diagnose and repair your device promptly, ensuring it’s returned to you in perfect condition.