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We’ve been repairing Apple products since 2014, which means we know our stuff. When it comes to fixing your watch we only use the highest quality parts available. This means they’re less likely to need replacing again in the future. We are pleased to offer apple watch repair/iWatch repair as one of our main, trusted and affordable services.


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Screen Refurbishing Service Explained

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Many people worry that a Smartwatch screen replacement may cost an absolute fortune. Replacing an entire screen assembly, in some cases, can cost almost as much as a brand new watch, but there is another, much more affordable, option.

It may be possible for an experienced, skilled, repair technician to replace only the damaged parts of the cracked screen assembly whilst retaining parts that are still functional. This can save a considerable amount of money!

Below we will take a look at the different screen components and their jobs, so we can diagnose the part(s) that needs to be replaced:

The main components of an
Watch screen assembly

The Watch screen assembly is made up of 3 main layers, bonded together with special adhesives, think of it as a high-tech sandwich:

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1

The front glass, front screen or touch screen is the top layer and the part you touch when interacting with the watch.

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2

The digitizer is the next layer and is replaced with the front glass, this is typically made from thin, transparent plastic. This part is responsible for the touch function. The digitizer is connected to the next layer via a flex cable.

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3

The LCD (liquid crystal display) is like an ultra-thin, tiny computer monitor and is responsible for displaying images, video etc.It is the most expensive componentof the screen assembly and very fragile when not bonded to the digitizer and glass.

What part(s) needs to be replaced?

This will depend on how the damaged Apple Watch is behaving:

1

The front glass is cracked but the display is still displaying/working correctly. In this case, LCD is still functional and so it will only need the front glass and digitizer replaced.

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FROM

£69.99

2

The front glass is cracked and dark blobs/lines appear on the display. Unfortunately, this would indicate that the LCD is damaged and a full-screen assembly would be required to repair the device properly.

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HOW CAN ONE PART BE REPLACED WHEN THE WHOLE SCREEN ASSEMBLY IS BONDED TOGETHER WITH ADHESIVE?

It is a difficult task to successfully perform an Apple Watch screen repair. As the fragile components are bonded together, it is a job requiring lots of patience, skill and specialist equipment. It should only be attempted by experienced repair technicians.


To give some idea of what is involved in this type of repair, the below step by step example details the replacement of the front glass whilst retaining the original LCD on an Apple Watch:

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Stage 1 – Loosening the damaged screen from the main body of the watch.

This is a very time-consuming step - much care and the use of precision tools are required to ensure no internal damage occurs.

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Stage 2 – Detaching the screen assembly from the watch body.

Now the screen is free from the watch, an even more delicate touch is needed. The internal components are very fragile!

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Stage 3 – Removing the damaged glass from the rest of the screen.

Specialist, state of the art equipment is needed for this step. When used by an experienced technician, the broken glass can be removed without damaging the LCD.

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Stage 4 – Laminating the replacement glass to the screen

A brand new replacement front glass/digitizer is laminated to the original LCD using OCA glue and laminator machines. This process ensures the screen assembly looks as good as new!

The Optically Clear Adhesive Tape Film (OCA) is a highly specialised film that provides excellent clarity and adhesion to a variety of transparent substrates. OCA tapes and films are used in transparent applications such as displays, touch panels, and other devices that require an optically clear bond.

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Stage 5 – Autoclaving / removing bubbles on OCA

We autoclave the newly refurbished screen for 4 minutes, heat and a pressure vacuum seal the screen.

The newly refurbished screen comes out bubble and dust-free thanks to the vacuum environment of the machine

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Stage 6 – Final step. All done!

Now we have a brand new looking original refurbished Apple watch screen.

As you can see from the above example, an Apple Watch screen repair is a long, delicate process, but when done correctly by a skilled professional, it can save a lot of money.

So, now you can click the link below and get that annoying crack on your device repaired, and be careful next time!

HOW DOES THIS POSTAL-REPAIR SERVICE WORK?

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Step 1: You buy the service

  • Select the model and the right repair service from our website.
  • If you are not sure about buying the right service, please send a picture of your watch when it’s switched on, so we can confirm if we can repair it for you.
  • You can checkout with Paypal, however you do not need to have a Paypal account for this.
  • You will receive the instructions about where to send your item by post when you complete the order.
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Step 2: You post and send the device to us

  • Please Write down these details on a note and leave it inside the package
    • - The order number
    • - Your contact number
    • - Return address
    • - Your device passcode
  • Please note, we won't be able to test the device without the passcode before or after the repair.
  • Please make sure to use a signed-for service. We suggest RM signed for.
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Step 3: We receive your device

  • Once we have received your watch, we will examine it for its faults and ensure that it matches the description you have provided.
  • Once booked into our system, we will notify you of its safe arrival.
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Step 4: We fix it

  • We will fix your device within 1-3 day.
    • - If there are any issues or delays with the repair we will email / call you immediately.
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Step 5: We return

  • Once the repair completed, we will return your device via using a 24 hour courier. (signature required for delivery)
  • When this happens, you will receive a text and email notification with the tracking details of your shipment.
  • If you do not receive the email with the tracking details on the fourth day, please give us a call.
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Frequently Asked Questions

The short answer is No,

Usually it will not retain it's water resistance after a screen replacement unless it’s done by Apple in which they make sure that the watch is properly sealed.

Just as a heads up, Apple's warranty also does specifically state even though the watch is waterproof, it isn’t covered for any water damage done to it

We do use water-tight glue when fixing your watch screen, however we cannot guarantee water resistance of the watch after the repair.

We strongly suggest not to use your watch in water after the repair, if you really want to swim with this repaired watch, this repair is not for you.

Yes, any non-responsiveness your screen is suffering due to a drop will be corrected with the Cracked Glass repair, as the Digitizer that is being replaced is the part responsible for all touch functionality. Check out our glass replacement article to learn more about broken glass and the repair process.

If the actual display of the watch is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage. You can view a gallery of images showing damaged LCD’s to better understand if your device's LCD has been damaged.

Still not sure? Send a picture of the current condition of the phone while it is powered on. Our email is info@iwatchrepair.co.uk and our WhatsApp number is 020 8064 2362, we will do our best to diagnose it.

If your watch requires more than you requested or anticipated, we will contact you immediately and inform you what is required. If you wish to proceed then we will possibly require further payment for the repair, however, if you should wish for your watch to be returned we will also do this with pleasure.

If we are unable to repair your device you will not be charged for our services. We operate on a fix no fee guarantee. If this is the case, and you have mailed us and paid for your repair, you will be fully refunded, and you just have to pay £20 for the return postage and handling fee.

The repair is guaranteed when we start working on your device. If we break the screen while doing the repair then we will fix your device with a new screen without any additional cost to you.

When sending your watch in via mail, we aim to repair it within 1-3 days from the day we receive it. We will then send this back to you via DPD next day service. Most repairs are completed on the same day, however, if this cannot be done we will contact you to keep you updated.

Every parts and repair services we provide includes a 90 days warranty.This warranty covers only the part(s) that were replaced. It does not cover any subsequent damage to the phone or components that were not replaced. (For more info and T&C about our warranty)

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