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Yes, we provide a 12-month warranty on parts and labour for all repairs.
Please note that our warranty does not cover any liquid or physical damage. You can learn more about our warranty terms here
Our warranty covers both parts and services for a period
of
12
months.
For example, if we install a new screen on your watch
and it
develops
a defect during this time, we'll repair it again at no
additional cost.
However, it's important to note that our warranty does
not
cover
physical
damage to the screen or water damage. We advise
purchasing
insurance from a
third-party provider to safeguard against these
situations.
Specifically, our warranty addresses faults directly related to the original repair work we conducted. For instance, if we replaced the charging port on your device, any issues with the power button would not be covered under our warranty.
You can learn more about our warranty terms here
Our warranty covers the malfunction of parts we have supplied, assuming they have not been physically damaged (e.g., cracked or broken) or affected by water damage.
Our warranty does not cover the following:
• Physical damage.
• Liquid damage.
• Faults unrelated to the original repair.
• Faults caused by mishandling, impact damage, software-related defects, or any other unrelated issues.
• Data loss – please ensure you back up your device before sending it to us.
• Devices repaired or modified by anyone other than our technicians, either before or after our service.
• Issues related to phone features or functions that were not confirmed as fully operational before the repair, such as devices that were uncharged or locked due to inaccessible passcodes.
No, we cannot guarantee that your Apple Watch will be waterproof after repair.
Although we use a liquid-resistant adhesive similar to the original used by Apple, we cannot ensure that the watch will remain waterproof. Water could potentially enter through other components such as the speaker, microphone, power button, digital crown, and heart rate sensor.
If a company claims that their repairs can make an Apple Watch water-resistant, they might not have sufficient experience with Apple Watch repairs, or they could be charging fees comparable to the cost of purchasing a refurbished watch.
If you frequently use your watch for swimming, you might want to consider selling your damaged watch and upgrading to a new model from the Apple store.
Learn more about Apple watch water resistance here.Like most third-party repair services, using our service will void any existing manufacturer's warranty on your device. However, to give you peace of mind, we offer our own 12-month warranty on parts and labour for all repairs we perform.
You can either mail your device to us or visit our store for a repair.
For more detailed information, check out our FAQs page
If you're unsure which service is right for your issue, feel free to send us a message on WhatsApp, or email us at info@iwatchrepair.co.uk.
Our team is here to assist you!
The cost of repairing your Series 11 42mm / 46mm screen varies depending on the specific model. You can find the model number engraved on the underside of your Series 11 42mm / 46mm. Once you've located it, simply select the appropriate model and service to view the repair cost.
The repair turnaround time varies depending on the type of repair required. When you select your Series 11 42mm / 46mm and the listed repair service, you'll see the estimated cost and turnaround time.
Most Series 11 42mm / 46mm repairs are completed within 1–3 working days for mail-in orders.
If you visit our London store, many Series 11 42mm / 46mm screen repairs can often be completed the same day depending on the issue.
If you're a local customer, you're welcome to visit our store. We keep all Series 11 42mm / 46mm parts in stock, so most repairs can be completed on the same day. However, more complex repairs may take longer.
To ensure a smooth and efficient service, please speak with one of our staff to confirm your arrival. Our store is located at 23 Whitechapel Road, London, E1 1DU..
If we can't fix your device, we will return it free of charge and give you a full refund. We operate on a No Fix, No Fee policy.
We provide a 12-month warranty on both parts and labour for all Series 11 42mm / 46mm repairs.
Please note that this warranty does not cover accidental or physical damage, nor does it cover damage caused by liquids or water.
For further details, please refer to our Terms and Conditions page.
After ordering your Series 11 42mm / 46mm repair service online, follow the on-screen instructions and send your device to our repair centre.
You can also find detailed instructions in your order confirmation email.
Send your device to our repair centre at:
For more help, our customer service team is here to assist you.
Please call us on 020 8064 2362, send us a message on WhatsApp or email at info@iwatchrepair.co.uk.
Don’t leave important repairs to just anyone, For over 12 years. iWatchRepair has repaired the devices people rely on most. And we have the reviews to prove it.
5
It's tricky finding someone to replace the glass on an Apple Watch, no one seems to want to do it, but eventually, I discovered iWatchrepair. I left my watch with them at 9 am and collected it at 4 pm; I think that that is excellent service.
5
I sent my Apple Watch to iWatchrepair on Wednesday, with a shattered screen and it arrived back in the post 3 days later, on Saturday! Kept me notified at each stage of the process and when it had been dispatched. Excellent service, I would recommend them without a shadow of a doubt
5
Was anxious about having to pay upfront and send my Apple watch away for repairs, but they were efficient, speedy and kept me up to date! I would definitely recommend it as the quotes I was getting elsewhere to fix my screen were almost the same value as the watch itself.
5
This shop saved me hundreds. I had a cracked Apple Watch screen I paid on the website and posted it to them. In a few days that posted it back like new. They did text message the process of receiving, fixing and posting back. Genuine legitimate company..
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